Medshield Contact Details

Web: www.medshield.co.za
Contact Centre: Tel: 0860 002 120
Physical Address: 288 Kent Avenue
Randburg
2194
Claims Submissions: PO Box 4346
Randburg
2125
Broker Call Centre & Queries: Tel: 0860 002 120
Email: broker@medshield.co.za
Claims Fax Line: 011 399 2465
Centre for Diabetes & Endocronology (CDE): Tel: 011 712 6000
Disease Management: AsthmaCare, DiabeticCare, CardioCare
Tel: 0860 002 121
Motor Vehicle Accidents: Tel: 0860 303 303
Chronic Medicine Dispensary: Tel: 0860 633 420
Pharmacy Direct (DSP): Tel: 0860 027 800
Email: orders@pharmacydirect.co.za
Optipharm (DSP): Tel: 0860 906 090 (Mon – Fri: 8am – 16.30pm)
International: +27 11 251 9400
After Hours Emergency: +27 83 465 9978 (Mon – Sun until 10pm)
Email: medshield@optipharm.co.za
Oncology Management Programme: Tel: 0860 002 121
Email: oncology@mso.co.za
Web Registration Support Line: Tel: 0860 002 121
Hospital Authorisations: Tel: 0860 002 121
Email: medshieldpreauth@mso.co.za
Healthcare Providers: Email: provider@medshield.co.za
Reporting Fraud: Email: fraud@medshield.co.za
Company Enquiries: Email: group@medshield.co.za
Member Enquiries: Email: member@medshield.co.za
Manage Healthcare Enquiries: Email: mhc@medshield.co.za