Profmed Contact Details

Web: www.profmed.co.za
New Business: Tel: 0800 DEGREE (334 733)
Email: degree@profmed.co.za
Client Services: Tel: 0860 679 200
International: +27 12 679 4144
Fax: 012 679 4411 (no faxed claims)
Email: info@profmed.co.za
Email: claims@profmed.co.za
Executive Office (Physical Address): Profmed Place
15 Eton Road
Parktown
2193
Executive Office (Postal Address): PO Box 1004
Houghton
20141
Walk-In Assistance (Physical Address): Block D
Corporate Office Park 66
C/o Von Willigh & Lenchen Avenue
Die Hoewes
Centurion
Walk-In Assistance (Postal Address): Private Bag X1031
Lyttelton
0140
Fraud Line: Tel: 0860 110 820
Email: fraud@profmed.co.za
Client Services & Claims (no faxed claims): Tel: 0860 679 200
International: +27 12 679 4144
Fax: +27 12 679 4411
Chronic Disease and Medication Authorisations
(treating doctor and pharmacists only):
Tel: 0800 132 345
International: +27 11 770 6000
Hospital and Specialised Radiology Authorisation: Tel: 0860 776 363
International: +27 12 679 4145
Fax: +27 12 679 4438
International Travel Medical Assistance (to activate cover): Tel: 0860 679 200
International: +27 11 541 1225
Disease Management Authorisations: Tel: 0860 776 363
International: +27 12 679 4145
Fax: +27 12 679 4438
Dental Authorisations: Tel: 0860 679 200
International: +27 12 679 4144
Fax: +27 12 679 4411
Multiply Wellness Programme and Momentous Baby: Tel: 0861 886 600
Emergency Medical Assistance: Tel: 0861 776 363
International: +27 11 541 1225
Hospital Authorisation: Tel: 0860 776 363 (Mon – Fri: 7.30am – 5pm)
Admissions after hours or on weekends must be authorised on the next working day.
Trauma & HIV Assistance: Tel: 0861 776 363